Switch to the DNS tab and replace the current DNS servers with the following: Under the Wi-Fi side-tab, select Advanced.ģ. Open the Mac’s Control Center, select Wi-Fi, and select Network Preferences.Ģ. Enter the following into the Preferred DNS and Alternate DNS fields:ġ. Scroll down to IP settings and select Edit.Ħ. Switch to the Wi-Fi tab and select your Wi-Fi connection.Ĥ. Open the Start menu and select Settings.ģ. If Backup and Sync faces constant connectivity problems, changing the Domain Name System (DNS) settings on your computer to Google DNS can help.ġ. Make sure that Don’t limit is selected underneath both Download Rate Upload Rate. Switch to the Settings tab and choose Network Settings.ģ. Open the Backup and Sync Preferences pane.Ģ.
Check Bandwidth SettingsĬonfirm that Google Drive’s Backup and Sync client isn’t bottlenecked by a restrictive download or upload rate.ġ. That should help you avoid having to sync files from scratch.
Select Continue on any prompts that ask you to merge your files. Sign back into Backup and Sync with your Google Account and pick the files and folders that you want to back up and sync.ĥ. Switch to the Settings tab and select Disconnect Account to log out from the sync client.Ĥ. Open the Settings menu in Backup and Sync. You will not lose any locally synced files.ġ. Logging out and signing back into your Google Account can also fix a slow or a stuck Backup and Sync client. Switch between the My Computer and Google Drive tabs and confirm that you’ve selected the folders that you want to back up and sync.Ĥ.
Open the Settings menu in Backup and Sync.ģ. If Backup and Sync does not back up or sync a specific folder on your computer or in Google Drive, you must confirm that you’ve configured it properly.ġ. Try doing that now and see if Google Drive Backup and Sync is still not working. Have you rebooted your PC or Mac in a while? A computer that’s been running for too long can develop all sorts of issues. Once you’ve done that, pause and resume the Backup and Sync client to get things moving again. If things feel slow, try restarting your router. Restart RouterĪre you facing lousy internet speeds everywhere on your PC or Mac? Open some websites, play a few videos, or run a speed test to confirm. Re-launch Backup and Sync from Google via the Start menu (PC) or the Launchpad (Mac). Quitting and relaunching Backup and Sync is another fix that can help resolve slow or stuck uploads and downloads.Ģ. Then, re-open the Settings menu and select Resume.
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